LE PARFUM DE FRANCE – FAQS
Please find below the Frequently Asked Questions (FAQ) on our perfumery products as well as our special distribution offer.
If you do not find the answer to your question below, do not hesitate to contact us via our dedicated form.
Frequently Asked Questions
Discover the questions we are frequently asked (FAQ) about our perfumes, our brand and our distribution offer;
Please click on the question you are interested in below for a detailed answer.
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ARE LE PARFUM DE FRANCE PERFUMES "REAL" PERFUMES?
All our fragrances for Men and Women are original creations, designed in our laboratories in Grasse, in the south of France.
Our fragrance collections strive to be in tune with the times and meet the expectations of our audiences, wherever we are distributed.
Since its creation, Le Parfum de France has been committed to offering the best product at the fairest price.
WHAT IS AN "EAU DE TOILETTE"?
Eau de Toilette, Eau de Parfum, Perfume… What are the differences? It is basically the fragrance concentrations. Fragrance concentration refers to the strength of a fragrance. High-concentration perfumes contain more fragrant oils and less alcohol. Perfume concentrations are divided into several categories: perfume, eau de parfum, eau de toilette, eau de cologne and eau fraiche. All Le Parfum de France perfumery products are eau de toilette.
WHY IS THE PRICE SO COMPETITIVE?
Le Parfum de France attaches the greatest importance to the quality of its products and the satisfaction of its customers. Unlike the practices of other fine fragrance brands, we manage to keep prices competitive by not:
– advertising in the main media magazines, newspapers or television;
– by not hiring a model or overpaid star to represent us;
– by being fully integrated throughout the design, manufacturing, communication and distribution process, wherever we are present.
It is these practices that allow us to offer quality perfumes at affordable and competitive prices.
Additionally, with our manufacturing in India it allows us to offer FACTORY PRICES in India.
DO YOU SEND SAMPLES?
In order to practice tight and affordable prices, we do not manufacture samples of our perfumes.
To help you choose your perfume, our team is available on social networks (Twitter, Facebook, Instagram), you can also contact us via our Contact Page, or directly by email at
HOW TO CONTACT US?
Le Parfum de France is present on social networks (Facebook, Twitter, Instagram) and you can contact us through this; you can also contact us via our Contact Form, or via this email address: info@leparfumdefrance.com you can also reach us directly by telephone on +91- 9983336479 (Number not surcharged, rates according to operator).
ARE LE PARFUM DE FRANCE PERFUMES FRENCH?
Although a global brand, Le Parfum de France is deeply rooted in the tradition of French perfumery.
Our perfumes are designed and created in Grasse, in the south of France, in our partner laboratories after study and market analysis in order to always offer original products of the best quality and at the most competitive price.
The Le Parfum de France distribution office is located in Belgium, in the heart of Europe, to ensure optimal and competitive positioning.
The international trading office is located in Barcelona, Spain.
Our main perfume packaging factory is located in India, Jaipur, so that we can supply the most important markets in the world (India and Asia).
Le Parfum de France has subsidiaries, or agreements with third parties, for the distribution and promotion of its products in all the countries where we are present.
DO YOU TEST YOUR PRODUCTS ON ANIMALS?
Le Parfum de France does not use, and will never use, products from or derived from animal exploitation. Likewise, we do not (and will not) test on animals.
Our products are laboratory tested and meet the strictest standards in the world: R.E.A.C.H. (Registration, Evaluation, Authorization and restriction of Chemicals) and I.F.R.A. (International Fragrance Association) as well as all other European and international standards.
WHERE TO FIND YOUR PRODUCTS?
Although having physical distribution agreements in certain regions, Le Parfum de France perfumes are mainly sold online.
We have entered into a partnership with Amazon for the logistics and distribution of our products in Europe, the United States and India.
Le Parfum de France is also present on many marketplaces in these countries and we are continuously expanding our distribution channels.
WHAT IS YOUR PRODUCT RETURN POLICY?
Our return policy depends on where you purchased your Le Parfum de France perfume. For our own e-commerce sites around the world, we have implemented return policies in accordance with the regulations and laws of the countries concerned.
You can usually find this information on the Shipping and Return Policy page of the site where you purchased your product.
For the marketplaces where we operate, the return policy generally depends on the marketplace in question.
In any case, if you are not satisfied with your product, do not hesitate to contact our customer service at the following address: info@leparfumdefrance.com or via our contact form.
HOW TO BECOME A DISTRIBUTOR?
Le Parfum de France is always on the lookout for high-performance partners and experts in the perfumery market. If you wish to become a distributor of our cosmetics and perfumery products, please contact us via this e-mail address: trade@leparfumdefrance.co.in
We will get back to you as soon as possible